Computer systems getting back online at NC driver's license offices

The computer systems at North Carolina Driver's License Offices are back online after they were down for a few hours Monday afternoon.

2024-05-20

The statewide outages lasted a few hours on Monday afternoon, according to Division of Motor Vehicles [DMV] spokesman Marty Homan.

In May, the the DMV had delays issuing driver licenses and IDs.

Blaming a third-party contractor for the lag, a spokesperson with the NCDMV said a typical 15-day turnaround to receive IDs in the mail has jumped to roughly six weeks.

The state had a backlog in distributing tens of thousands of IDs, according to the NCDMV.

Earlier this month, Homan said a new vendor starts in May to help with the backlog.

The NCDMV issues a temporary paper ID, which is only valid for 60 days.

The state does have a website for people to check to see when they'll get their ID.